Supply Chain Management
ContentSupply Chain Management (SCM) is the handing of flow of goods and material from point of origin to point of consumption, with the objective to ensure that the supplies are present for utilization without any interruption. It covers everything from procurement and sourcing of raw materials to delivery of final product to the consumer, along with the related logistics. It will also include the related information systems that enable monitoring and exchange of information.
Effective SCM ensures the following:
- Continuous availability of quality-assured medicines/ products at the right time and at all healthcare levels.
- Minimizes wastage by preventing expiry of drugs at all levels, maintenance of adequate stock levels and accurate records.
- Maximizes patient care by coordination in all departments and by minimizing human errors/ medication errors.
- Economically viable by minimizing monetary loss (e.g., through pilferage) and optimizing cost via bulk purchasing or according to consumption needs.
Robust supply chain management systems have two main components:
- Physical flow: Involved the movement and storage of supplies
- Information flow: Allows the various stakeholders to coordinate and control the flow of supplies
Resources
- NTEP Training Modules 1-4 for Programme Managers & Medical Officers, 2020.
- NTEP Training Modules 5-9 for Programme Managers & Medical Officers, 2020.
- Guidelines for Programmatic Management of Drug-resistant TB, 2021.
Assessment
Question
Answer 1
Answer 2
Answer 3
Answer 4
Correct answer
Correct explanation
Page id
Part of Pre-test
Part of Post-test
Which of the following statements are correct about supply chain management?
It is useful to ensure a continuous supply of good quality medicines.
It is an essential activity that must be undertaken by health programmes.
It helps reduce the cost burden on the healthcare system.
All of the above
4
Effective SCM is an essential activity that ensures a continuous supply of good quality medicines and cost optimization.
Principles of Supply Chain Management
ContentTo ensure successful implementation, sustainability and quality services under the National TB Elimination Programme (NTEP), some guiding principles in Supply Chain Management (SCM) and drug logistics are to be ensured. These are showcased in the figure below.

Figure: Principles of SCM under NTEP
Important Points
- Timely procurement, uninterrupted supply and maintenance of stock and in-time distribution of anti-TB drugs and other consumables are essential for quality services.
- Monitoring of drug supply from the central to peripheral health institute level through web-based real-time software, Nikshay-Aushadhi, is crucial to avoid under-stocking (and delays in treatment initiation) and over-stocking (resulting in wastages).
- Maintaining appropriate storage and stacking norms i.e., different batches of drugs with different dates of manufacture and expiry are stored separately so as to facilitate First-expiry-first-out (FEFO) principles, viz., drug batches with the most recent expiry are issued first.
Under FEFO, the storekeeper at the drug store is responsible for:
- Installing appropriate tools to periodically monitor controls over the expiry position of drugs.
- Exercising prudence in the case of short-expiry drugs, wherein distribution is on a rational basis that considers the utilization pattern. This includes the following:
- The storekeeper marks ‘Expiry Dates’ in Bold Letters 3” to 4” in size, on the drug cartons with a marker pen, for easy identification and control of drugs immediately on their arrival.
- Routine monitoring of the stock position of all drugs.
- Maintaining proper records.
- Analyzing shelf-life analysis of drug stocks at all levels regularly.
Resources
- NTEP Training Modules 1-4 for Programme Managers & Medical Officers, 2020.
- NTEP Training Modules 5-9 for Programme Managers & Medical Officers, 2020.
- Guidelines for Programmatic Management of Drug-resistant TB, 2021.
Assessment
Question
Answer 1
Answer 2
Answer 3
Answer 4
Correct answer
Correct explanation
Page id
Part of Pre-test
Part of Post-test
What is FEFO?
FEFO is the division that manages drug receipts under NTEP.
FEFO is a supply chain principle that is used to forecast consumables that are required by the programme.
FEFO means First-expiry-first-out and it is a principle to be followed when issuing drugs/ consumables.
None of the above
3
FEFO means First-expiry-first-out and it is a principle to be followed when issuing drugs/ consumables.
Drug distribution flow
ContentUnder the National TB Elimination Programme (NTEP), the anti-TB drugs are procured at the centre level by the Central TB Division (CTD), Ministry of Health and Family Welfare (MoHFW), and supplied to the central warehouses.
From the central level warehouses, the drugs are supplied to different State Drug Stores (SDS) and further distributed to District Drug Stores (DDS) and sub-district level (TB Unit (TU) Store and Peripheral Health Institute (PHI)).
This movement of drug flow is monitored in real-time through Ni-kshay Aushadhi.

Figure: Flowchart Showing the Overview of Distribution of Drugs
Abbr: CMSS: Central Medical Services Society; GDF: Global Drug Facility; CTD: Central TB Division; GMSD: Government Medical Store Depot; SDS: State Drug Store; DDS: District Drug Store; TU: TB Unit; PHC: Primary Health Centre; PHI: Peripheral Health Institute.
Resources
Logistics
Content'Logistics' is the process of planning and implementing the efficient transportation and storage of supplies (drugs, consumables and other related items) from the point of origin to the point of consumption through a systematic mechanism.
ImageFigure: Flowchart depicting overview of logistics under National TB Elimination Programme (NTEP)
Resources
- Standard Operating Procedure Manual - Procurement & Supply Chain Management, CTD, MoHFW, India, 2018.
- Procurement, Supply Chain Management & Preventive Maintenance, Module 6, CTD, MoHFW, India.
Assessment
Question Answer 1 Answer 2 Answer 3 Answer 4 Correct answer Correct explanation Page id Part of Pre-test Part of Post-test From where do the PHIs receive supplies? GMSD CMSS SDS TU 4 The PHIs receive the supplies from the TU. Yes Yes Ni-kshay Aushadhi
ContentNi-kshay Aushadhi is a web-based portal that deals with the management of stocks (anti-TB drugs, consumables and other commodities) across all the stocking points across the National TB Elimination Programme (NTEP), i.e., Government Medical Store Depot (GMSD), Central Medical Services Society (CMSS) warehouses, State Drug Stores (SDS), District Drug Stores (DDS), TB Units (TUs) including Peripheral Health Institutes (PHIs).
Ni-kshay Aushadhi also helps in real-time management of stock position, providing expiry details of commodities, routine/ Additional Drug Request (ADR) Requirements, and patient-wise consumption of drugs at all levels.
Table 1: Nikshay Aushadhi Stakeholders
User Services Central TB Division (CTD)
1. Quantification
2. Purchase Order (PO) generation
3. Quality control
4. State warehouse Drug Transfer Advice (DTA)
5. Monitoring of nation-wide stock & expiry
CMSS warehouse
1. Quantification
2. Purchase request generation
3. Advance shipment details
4. Supplier delivery details
5. Release Order (RO) to SDS
6. Acknowledge desk
7. Transfer of drugs to other warehouses
GMSD
1. Quantification
2. Acknowledge desk
3. Advance shipment details
4. Transfer of drugs to other warehouses
Supplier
1. View Purchase Order (PO) and delivery schedule
2. Enter dispatch details
3. View receipt
4. Demand vs issue
SDS/ DDS/ Drug-resistant TB Centre (DR-TBC)/ TU
1. Routine/ ADR & dispatch to sub-stores
2. Acknowledge desk
3. Transfer of drugs to other warehouses
4. Issue voucher DTA
5. Box preparation, box modification, unpacking and box completion
6. Local purchase
PHI
1. Routine/ ADR
2. Acknowledge the receipt of drugs
3. Issue to patient
4. Return from patient
The Ni-kshay Aushadhi can be used for the following purposes:
- Quantification and forecasting
- Monitoring and distribution
- Data management and analysis
- Recording and reporting of the drugs related data
- Training and capacity building
- Quantification of drugs
- Issue/ dispatch
- Return of drugs
- Drug request management - Routine/ ADR
- Stock management (like drug inventory, Physical Stock Verification (PSV))
- Packaging/ repackaging
- Receive from store/ Acknowledge desk
- Quality control management
ImageFigure: Supply chain management in NTEP through Ni-kshay Aushadhi; Source: Ni-kshay Aushadhi Manual
Resources
Assessment
Question Answer 1 Answer 2 Answer 3 Answer 4 Correct Answer Correct Explanation Page ID Part of Pre-Test Part of Post-Test Ni-kshay Aushadhi can be used for the quantification and forecasting of drug stocks. True False 1 The Ni-kshay Aushadhi can be used for the following purposes:
- Quantification and forecasting
- Monitoring and distribution
- Data management and analysis
- Recording and reporting of the drugs-related data
- Training and capacity building
- Quantification of drugs
- Issue/ dispatch
- Return of drugs
- Drug request management - Routine/ ADR
- Stock management (like drug inventory, PSV)
- Packaging/ Repackaging
- Receive from store/ Acknowledge desk
- Quality control management
- Miscellaneous
Yes Yes Overview : Return and Reconstitution
ContentReturn
- Return is the process of returning the drug to the parent/ issuing store. This is generally followed whenever there are situations like lost to follow-up, transfer out, death, etc.
- Ni-kshay Aushadhi is being used to record and report the process.
- At present, the return of drugs from the patient/ treatment supporters is taking place in Ni-kshay (in Drug Dispensation Module)
- All the unconsumed drugs should be brought back by the treatment supporter to the Peripheral Health Institute (PHI)---->Tuberculosis Units (TU)---->District TB Centre (DTC) within the shortest possible time in order to ensure that they can be re-used in the future.
- Return of Bedaquiline (Bdq): Partially used Bdq bottle should be sent back to State Drug Stores (SDS) wherein it will be accounted for.
- Return of Delamanid (Dlm): Leftover Dlm tablets should be returned back to the District Drug Stores (DDS).
Reconstitution
- Reconstitution is defined as the process of re-packaging the returned anti-TB drugs in the event of loss to follow-up/ death/ discontinuation for any reason, back into a full treatment course for issuing to other patients.
- If the expiry of the remaining drugs is less than six months, the same may be issued at the Nodal Drug-resistant TB Centre (NDR-TBC) for patients while they are admitted and later adjusted from the long expiry bottle that is issued on discharge.
- The reconstitution exercise is carried out only for the Bedaquiline drug and is done at the SDS.
- First Expiry First Out (FEFO) principle should be strictly followed while issuing re-constituted drugs to the patients and also be cautious about the reconstituted drugs belonging to the different expiry batches.
- The reconstituted drugs should be accounted for and reported in Ni-kshay Aushadhi through the Box-preparation module under the Packaging/ Re-packaging service.
Resources
- Standard Operating Procedure Manual Procurement & Supply Chain Management, CTD, MoHFW, India, 2018.
- Return from Patient, Ni-kshay Aushadhi User Manual, CTD, MoHFW, India.
- Packaging and Repackaging, Ni-kshay Aushadhi User Manual, CTD, MoHFW, India.
Assessment
Question
Answer 1
Answer 2
Answer 3
Answer 4
Correct answer
Correct explanation
Page id
Part of Pre-test
Part of Post-test
Where is the reconstitution of Bdq drugs carried out?
District Drug Store
State Drug Store
Tuberculosis Unit
Peripheral Health Institute
2
The reconstitution of Bdq drugs should be carried out only at the State Drug Store.
Yes
Yes
Reconstitution Register
ContentA Reconstitution Register (RR), as the name suggests, is a register used to record the details of drug boxes reconstituted from the leftover/ remaining/ unused drug boxes of patients who have defaulted, died, failed treatment, or transferred out.
This register in the format shown below (Figure) is maintained at all the District Tuberculosis Centres (DTCs).
ImageFigure: Reconstitution Register
Abbr: IP: Intensive Phase; CP: Continuation Phase; PC: Product Code; PP: Prolongation Pouch
The RR consists of 13 columns designated by small alphabets 'a' to 'm'. The information in the relevant columns is filled by the pharmacist or storekeeper of the district under the supervision of the District Tuberculosis Officer (DTO).
Reconstitution of the drugs and hence updation of the RR is done once a quarter. However, this interval can sometimes be shorter based on the need.
The following key information is recorded in the RR:
- Serial no. and date in columns ‘a’ and ‘b’
- Receipt transactions in columns 'c' to 'e'. These include information about the source and type of the Patient-wise Boxes (PWB) returned for reconstitution in
- Constituents of the returned PWBs in columns 'f' to 'j'. Separate columns for IP and CP are provided.
- Withdrawal transactions in columns 'k' to 'm'.
Note: Receipt transactions shall be recorded in the RR in blue ink, whereas withdrawals for reconstitution purposes, shall be in red ink for clear demarcation
At present, reconstitution is carried out for Bedaquiline (BDQ) only. Unlike other second-line drugs, reconstitution of BDQ takes place at the State Drug Store (SDS) under the supervision of the State Tuberculosis Officer (STO). The number of the tablets received back and the newly reconstituted bottles from these tablets are recorded in appropriate columns of the reconstitution register.
Resources
- Standard Operating Procedures Manual for State Drug Stores, Central TB Division, MoHFW, GoI, 2012.
- Standard Operating Procedure Manual, Procurement & Supply Chain Management, CTD, 2017.
Assessment
Question Answer 1 Answer 2 Answer 3 Answer 4 Correct answer Correct explanation Page id Part of Pre-test Part of Post-test Reconstitution registers are maintained at? DMC PHI DTC STC 3 Reconstitution registers are maintained at all the District Tuberculosis Centres (DTCs). YES YES Recording reconstitution in Nikshay Aushadhi
ContentBox reconstitution means to unpack the prepared boxes into loose medicine. The loose medicine is then added back to the inventory of the store where reconstitution is done. Any box whether complete, incomplete, or modified can be reconstituted. Reconstitution can be done at State Drug Store (SDS) and District Drug Store (DDS) level only and once reconstituted, the box will no longer exist in the inventory. The process of reconstitution in Nikshay Aushadhi is known as box unpacking and involves the following steps:

Figure 1: Overview of process of recording of reconstitution in Nikshay Aushadhi
Detailed procedure:
Step 1: Go to the Nikshay Aushadhi website and click on login. Enter your user ID, Password, the captcha text and click login.
Step 2: Reach the ‘Box unpacking’ window following the path Home-menu>services>packing/repacking>Box unpacking and select your store. Select the TB subcategory then drug name and click on the ‘go’ tab.
Step 3: The system will show all the available boxes (complete, incomplete, and modified) with batch number, expiry Date, stock Quantity, and Stock Status. Select the desired box to be unpacked.

Figure 2: Box unpacking window in Nikshay Aushadhi
Source: Nikshay Aushadhi portal
Step 4: Once selected the system will show details of the drugs in that box. Any quantity less than or equal to the stock quantity of that box can be unpacked. For example, if the stock quantity of the selected box is 100 then any number of boxes between 1 and 100 van be unpacked. Specify the number of the boxes to be unpacked and then click the ‘save’ tab to complete the process. Upon completion, the system will generate the ‘box unpacking complete’ alert. After unpacking the box, the drugs from the box will be added loose into the inventory.

Figure 3: Saving details of box reconstitution
Source: Nikshay Aushadhi portal
Resources
Nikshay Aushadhi Manual-Central TB Division, Ministry of Health and Family Welfare, Government of India
Assessment
Answer 1
Answer 2
Answer 3
Answer 4
Correct answer
Correct explanation
Page id
Part of Pre-test
Part of Post-test
Box unpacking can be done at
SDS
DDS
Both 1 and 2
At any store
3
Box unpacking can be done at SDS, and DDS level only
YES
YES
Disposal of expired supplies
ContentExpiry management of supplies is crucial to avoid financial losses and harm to patients.
If any drug expires due to reasons beyond control, the write-off of expired drugs should be as per the guidelines given in NTEP National Strategic Plan. As per NSP, the State is allowed to write off up to 2% of the cost of the annual supply of drugs on implementation of Drug Sensitivity Testing (DST) guided treatment and 2% cost of rapid molecular test cartridges. The expired stock should be disposed-off as per the Bio-medical Waste (Management and Handling) guidelines of Govt. of India.
Disposal of Expired/Discarded Medicines
Colour of the bag to be used: Yellow
Image
Figure 1: Disposal of expired supplies according to Bio-Medical Waste Management Rules 2016
Updating in Ni-kshay Aushadhi
To dispose of or remove the expired/rejected drugs from the online inventory, follow the steps below:
- Go to the ‘Write-Off/Disposal’ process in Stock Management,
- Click on the ‘Request’ button to generate the disposal request,
- Select the ‘Expired or Rejected’ category, and the system will show the respective drugs
- Select the drug with an expired batch and enter the quantity
- Click on the ‘Save’ button.

Figure 2: Write-off/disposal register in Nikshay Aushadhi Source: Nikshay Aushadhi portal

Figure 3: Entering details of expired drugs in the write-off/disposal register in Nikshay Aushadhi Source: Nikshay Aushadhi portal
Steps to follow
- After saving, select the request and click on the ‘Write-off’ button,
- Verify the drug details and select the type of write-off as ‘Burned/Buried’,
- Enter the ‘Remarks’, and click on the ‘Save’ button,
- System will generate the voucher, and the drug quantity will be deducted from the inventory.

Figure 3: Expired drug details in Nikshay Aushadhi Source: Nikshay Aushadhi portal
Condemnation of laboratory supplies

Figure 4: Process of condemnation of laboratory supplies which are non-functional, obsolete, non-reparable equipment in NTEP’s laboratories
Information is required in below mentioned format to condemn the lab equipment:

Figure 5: Form GFR 10 Source: General Financial Rules 2017, Ministry of Finance, Department of Expenditure, GoI
The request for the replacement of the equipment condemned has to be submitted to State TB Officer (STO)/Central TB Division (CTD) in the below-mentioned format:

Figure 6: Annexure 4 for details of equipment for condemnation Source: Guidelines for the condemnation and replacement of Tuberculosis (TB) laboratory equipment under the Revised National Tuberculosis Control Programme (RNTCP) 2019
Resources
1. Guidelines for Management of Healthcare Waste as per Biomedical Waste Management Rules, 2016
Assessment:
Question Answer 1 Answer 2 Answer 3 Answer 4 Correct answer Correct explanation Page id Part of Pre-test Part of Post-test Disposal of expired supplies is done in which colour bag? Yellow Red White Blue 1 Discarded or expired medicine in yellow coloured non-chlorinated plastic bags color coding and type of container
ContentThe National TB Elimination Programme (NTEP) utilizes different coloured bags for the segregation of waste generated in TB laboratory settings as shown in the table below.
Table: Waste Segregated and Collected According to Colour-coded Bags
Yellow bag:
- Broomsticks
- Parafilm tape & plastic bag – contaminated with samples
- Löwenstein-Jensen (LJ) media without the bottle
- Microbial sample/ blood/ body fluids contaminated paper/ cotton/ swab
- Blood bags
- Microbiological cultures Truenat chips (MTB/ Rif)
- Used mask/ gowns
- Expired medicines/ drugs/ antibiotics

Red bag:
- Specimen collection tubes
- Sputum cups
- Cartridge Based Nucleic Acid Amplification Test (NAAT)/ Truenat cartridges
- Infected plastic
- Contaminated tips
- Pasteur pipettes
- Polymerase Chain Reaction (PCR) tubes
- Mycobacteria Growth Indicator Tube (MGIT) tubes
- Disposable LJ tubes
- Contaminated falcon tubes
- Used gloves
- Contaminated droppers
- Empty Cartridge-based Nucleic Acid Amplification Test (CBNAAT) reagent bottles

Blue bag:
Glass slide in Truenat machine and used microscopy slides. Slides should not be broken.

All these bags are to be labelled with the Biohazard logo (figure below) on them.

Figure: Biohazard Logo
- Waste generated in the Culture Drug Susceptibility Testing (CDST) laboratories is autoclaved prior to segregation in colour-coded bags.
- The biohazard materials are collected and handed over to handlers authorized by the pollution control board.
- Personnel handling/segregating biomedical wastes must use appropriate Personal Protective Equipment (PPE) and should be trained in spill management.
Resources
- Guidelines for Programmatic Management of Drug-resistant Tuberculosis in India, 2021.
- Guidelines for Management of Healthcare Waste as per Biomedical Waste Management Rules, 2016.
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